Being able to walk into a bank and speak to someone over a counter is a disappearing service in Switzerland. The number of branches has almost halved from around 4,500 at the beginning of the 1990s to some 2,500 today.
The reason for the 20% annual drop in branches is that more and more people are using e-banking: paying bills and keeping track of their finances online.
Geneva: doing business post-banking secrecy
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