Below are two excerpts from Wynn Resorts latest conference call. The speaker is Stephen Wynn the company’s Chairman and CEO. Rarely do you hear so much candor out of the C-suite of one of America’s leading firms. It’s quite refreshing.
On Pricing
“It’s where they are and who are the people that are staying in the hotel, and why they’re staying in the hotel that make the difference competitively and create the franchise in our business.” “We did not lower our rates like some of our competitors did. We’ve come to the conclusion here, incidentally, I’d like to add this parenthetically, having tried this before and failed, we don’t want to make the mistake again. This place is not set for price cutting. We lower the price, we can fill the rooms in an instant because they’re such fancy rooms. But we get people that carry their beer in from 7-Eleven, move their own bags, and don’t eat in our fine dining. We can’t use them. This is not a place for folks that have that kind of economy mentality. This is a place for people who expect superior service, higher quality food, beverage and everything else. And so we price our property accordingly and we stay there. And if we lose some occupancy, well, we’ll adjust our expenses accordingly. But we don’t lower the price. It doesn’t work for us. We tried it, and it’s a failed strategy, not only for us, I think for everybody. “
On Washington
“I believe in Las Vegas, I think its best days are ahead of it, but I’m afraid to do anything in the current political environment in the United States. You watch television and see what’s going on on this this debt ceiling issue, and what I consider to be a total lack of leadership from the President, and nothing is going to get fixed until the President himself steps up and wrangles both parties in Congress. But everybody is so political, so focused on holding their job for the next year that the discussion in Washington is nauseating. And I’m saying it bluntly that this administration is the greatest wet blanket to business and progress and job creation in my lifetime. And I can prove it and I could spend the next three hours giving you examples of all of us in this marketplace that are frightened to death about all the new regulations, our health care costs escalate, regulations coming from left and right, a President that seems, you know – that keeps using that word redistribution. Well, my customers and the companies that provide the vitality for the hospitality and restaurant industry, in the United States of America, they’re frightened of this administration. And it makes you slow down and not invest your money. Everybody complains about how much money is on the side in America. You bet. And until we change the tempo and the conversation from Washington, it’s not going to change. And those of us who have business opportunities and the capital to do it, are going to sit in fear of the President. And you know, a lot of people don’t want to say that. They say ‘‘oh, God, don’t be attacking Obama.” Well, this is Obama’s deal. And it’s Obama that’s responsible for this fear in America. The guy keeps making speeches about redistribution, and maybe we ought to do something to businesses that don’t invest, they’re holding too much money. You know, we haven’t heard that kind of talk except from pure socialists. Everybody is afraid of the government. And there’s no need – there’s no need, you know, soft pedaling it. It’s the truth. It is the truth. And that’s true of Democratic businessmen and Republican businessmen, and I am a Democratic businessman and a – I support Harry Reid, I support Democrats and Republicans, and I’m telling you that the business community in this country is frightened to death of the weird political philosophy of the President of the United States. And until he’s gone, everybody is going to be sitting on their thumbs.’’
